Delays in processing of Pluggable Objects, Themes, Content Blocks and Templates

Resolved

This incident has been resolved.
Posted Nov 18, 2021 - 15:44 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2021 - 18:21 CET

Update

We are seeing an increased error/timeout rate in the Design Studio.

Output generation and interactive documents are NOT affected.
Posted Nov 17, 2021 - 11:03 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 16, 2021 - 18:39 CET

Investigating

We are experiencing delays in the processing of Pluggable Objects, Themes, Content Blocks and Templates. It may take a few minutes before changes to newly uploaded or promoted files are available in the Design Studio UI.

Output generation and interactive documents are NOT affected.
Posted Nov 16, 2021 - 18:38 CET
This incident affected: Design Studio.